3 Reviews and Replies for Energy Harbor

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URC#:

Category Average Rating
Pricing and Plans 4.00
Order Experience 4.00
Customer Service 4.33
Billing Quality 5.00
Likely to recommend? 4.33

Indiana Energy Ratings Score:

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This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Energy Harbor

Energy Harbor, formerly known as FirstEnergy Solutions, has been serving retail electricity customers since 1997. They are a financially secure independent power producer and fully integrated retail energy provider focused on safe and best-in-class operations and financial performance. With its fleet of reliable generating resources, including substantial carbon-free generation, Energy Harbor is well positioned for long-term value creation and competitiveness in a low-carbon future and is focused on enabling a growing customer and stakeholder base to meet their environmental, social and sustainability goals.


Easy and the right price

(4.8 / 5)

  I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy.

LJB
February 11th, 2020

Billing and Account Management
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To many companys

(3.2 / 5)

  I don't like all these company's calling me and wanting me to take there electric. As of now I am paying for 3 bills plus Met-Ed. All I want is one company. My bill went from $50.00 to $93.00 , what is going on with this.

Margaret Bierbower
February 8th, 2020

Billing and Account Management
Customer Service
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Customer service

(5 / 5)

  The customer service people are very friendly. I've never had a problem with my bill or service.

Melody
December 27th, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions